CONDITIONS OF BOOKING

 Enquiries 

Enquiries may be made by filling a booking request form found on our website. If there is an available place upon a course then an invoice will be emailed to you to arrange  payment

Confirmation

All telephone bookings are provisional. A booking can only be confirmed when the completed booking request form and course fee have been received for proforma bookings or an invoice has been issued.  To ensure your place on the course it is advisable to send payment or accept the invoice as early as possible. Your place on the course will then be confirmed by email. 

Customers receive an 8% discount  by paying with a \'proforma invoice\' using a  bank card. 

Terms & Conditions for Invoice Payment

GROUP BOOKINGS

When our trainers have to travel for more that about 75 miles to the training venue, suitable, private, quiet accommodation would be expected to be provided.  If you are in any doubt, please contact us for advice.

For group bookings where you are responsible for providing the venue in your own or hired establishment

 • The room will be no smaller than 7x7m for a group of no more than 12 people

• For every additional course member an extra 2sqm of floor space is required

• The training room must have mains electricity

• The training room must have at least 1 adequate fire exit in addition to the main entrance doorway

• The training room must be heated to provide a “shirt sleeves” environment

• The training room must be within 2 minutes walking of a male, female and disabled toilet 

Our trainers reserve the right to cancel a course if the training venue is not appropriate to the needs of the course

These requirements have been drawn up due to groups who have previously organised inadequate inappropriate training rooms. The course is practical in nature and requires adequate floor space for all course members to work on without interrupting the work of other course members.  

Cancellation by Client

If you cancel within 14 days of the start of the course you will be offered an alternative date.  In the event of a cancellation within 14 days the course fee is non-returnable.  

Cancellation by Adventure Learning Ltd  

This is extremely unlikely. However we reserve the right to cancel at any time. If this were to occur you would choose either to receive a full refund or you could attend alternative courses. If a course has to be cancelled at short notice due to unforeseen circumstances we will make at least two attempts to contact you at the address, telephone, email given on your booking form. 

 Late arrivals or absences 

Late arrival or absence from any session will probably mean that you will not receive the certificate for which you have joined the course. In all such cases the full course fee remains payable.   

 Disclaimer  

Adventure Learning will not be liable for any loss, damage, expense, injury or delay of any kind to the client, employee of the client or any third party by any act, default or omission of any kind however caused except so far as such liability cannot be excluded by law.